PROFESSIONALISM

Our image represents your company, and we carefully select our Rapid Survey Group inspectors with this in mind. To reinforce this commitment, professionalism is a central theme of our training program and is integrated into all aspects of the inspection process. Our inspectors adhere to a business-casual dress code and are subject to a complete background history as a condition of employment. We take homeowner security issues very seriously, and work hard to earn the trust of your clients. Some extra steps we take in order to make the homeowner feel comfortable are:

1. We notify the homeowner by mail before the survey takes place.
2. Our field representatives are required to identify themselves upon arrival and explain their purpose for being there.
3. If the homeowner is not available, a notice will be left on the door to inform the insured when the home has been surveyed.

Our mission is to properly represent you and to earn the confidence of your clients. We want to work closely with you and always welcome any comments or suggestions you may have. Please feel free to contact our home office at:

Toll Free: 866.402.6998
Facsimile: 801.467.7680
E-Mail: Sheri@CastleIS.comSheri@CastleIS.com

TRAINING

Each Rapid Survey Group inspector is required to complete our proprietary training program, regardless of prior experience. This comprehensive program consists of extensive on-site field training with an expert management team member as well as classroom instruction on such topics as construction, pricing and risk mitigation. Additionally, The Rapid Survey Group maintains a quality control staff to review each completed appraisal report. This further identifies additional training needs, while ensuring the highest level of report accuracy.